SATIN CREDITCARE Chairmans Speech

Year 2015 was an eventful one. We grew our business by launching new strategies, simplified processes, inspired our team,
redesigned and began our transformation into a more cost- efficient and competitive MFI that is client friendly. We also
penetrated into 5 new states i.e. Jharkhand, Gujrat, Chhattisgarh, Himachal Pradesh and West Bengal that increased both our
profitability and enabled us to improve our competitiveness along with creating values for shareholders.


Over the years, the environment we operate in has changed constantly. SCNL has achieved many firsts in terms of products,
services, and transactions. Thanks to our determination to take on new challenges and the intent focus of our people at SCNL to
"place our clients at the heart of everything we do", that we have continued to survive for 26 years. The year of 2015 added to
yet another first in SCNL''''s kitty as we became the first MFI to be associated with MUDRA Bank that sanctioned its first loan of
Rs.35 Crores in July, 2015.


Furthermore, we also got listed on National Stock Exchange of India Limited (NSE), Bombay Stock Exchange(BSE) & The Calcutta
Stock Exchange Limited (CSE).


Our service quality and client friendly approach has been one of our key focus since the inception, a commitment which has paid
off through both increased client loyalty and numbers even in this financial year. SCNL has yet again been recognised by the
industry as we received "Iconic Name in Microfinance Award", at the Make in India Conclave - Indian Realty Award & International
Business Awards in November, 2015.


I feel privileged to share that our ratings have been extremely good with a CARE Ratings of MFI 1 (MFI One) grading - the top
most category in MFIs grading and received rating of 8 out of 10 in COCA (Code of Conduct Compliance) Audit for good compliance.


At SCNL we believe that the needs of society and our clients are transforming with time; thus we have identified digitalization
as a key driver of our business success for sustainable development and made further progress in integrating it into our
business.


In 2015 in the states of Bihar and Gujrat, as a pilot we started with cashless transactions with an aim to transform the usual
cash collection into cash digitization. We also introduced ''''Wash Loans'''' as a new loan product in the states of Bihar and Uttar
Pradesh.


To sum up, the entire value chain of SCNL focuses on the areas where we have the biggest impact. Our strategic priorities are
grounded in a fundamental sense of responsibility that includes all our stakeholders - clients, employees, communities and
shareholders; whose support is the essence of our continuous growth and success.


HP Singh


(Chairman cum Managing Director)

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